Charity number: 1180601
Contact details: contact@newquaylions.co.uk
Privacy policy
Newquay Lions Club relies on the generosity and support of local volunteers to carry out humanitarian projects and service and give support to the community.
Your privacy is important to us. We are committed to protecting the personal details that we process when you engage with us.
Personal data is defined as any information that can directly or indirectly identify you.
We make every effort to ensure your personal information is processed in a fair and transparent way, in line with the General Data Protection Regulation (GDPR) 2018, UK Data Protection Act (DPA) 2018,
This privacy policy explains why Newquay Lions may ask for your personal information, tells you what we will do with it, and explains the choices you can make about the way your information is used.
- Why do we collect personal information about you?
We may collect personal information about you when you give it to us directly, for example if you:
- Become a member of the Newquay Lions
- Seek, or are referred to us, for welfare support
- Enter or take part in one of our events, such as the Young Citizens Award or Hendra Holidays
- Support us through a donation or event
- Contact us through the website, give us feedback, or make a complaint
- Engage with us as a potential community partner for a charitable event.
- Enter into a contract or agreement with us for goods or services such as the mini- bus.
- Consent to have your photograph/video taken at an event that is used for publication on our website.
2. What information do we collect, use, and why?
We may collect or use the following information:
- Names and contact details
- Addresses
- Date of birth
- Emergency contact details
- Photographs or video recordings
- Health information, if it is specifically required in order to support you.
- Dietary information if required (including allergies and health conditions)
- Information about any support requirements you may need to help you fulfil a volunteer role.
- Financial details where appropriate, for example the 100 club
- Copy of driving license when driving and hiring the minibus
- Information relating to compliments or complaints
We may collect or use the following information when we receive donations or funding and to organise fundraising activities:
- Names and contact details
- Addresses
- Taxpayer information (for Gift Aid purposes)
We may collect or use the following personal information for archiving purposes:
- Recorded images, such as photos or videos – given by consent.
- Records of consent, where appropriate
- Records of previous grants
- Record of significance from past members
We may collect or use the following personal information of members to comply with legal requirements when returning forms or information with Lions International or the Charity Commission:
- Name
- Contact information
We may collect or use the following personal information for potential new members and recruitment purposes:
- Contact details (name, address, telephone number or personal email address)
- Details of any criminal convictions (e.g. Disclosure Barring Service (DBS)
We collect or use personal information for dealing with queries, complaints or claims.
- When you contact us with an enquiry or complaint, we will use your personal information, provided by you, to deal with your enquiry and to make a record of your enquiry for internal administrative purposes.
- Our use of your personal information to deal with your enquiry and for record keeping is based on our legitimate interests in ensuring our organisation is run efficiently and effectively.
- Names and contact details
- Information relating to health and safety (including any incident investigation details and reports and accident book records)
- Correspondence
3. Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with.
- Your right to rectification– You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
- Your right to erasure– You have the right to ask us to delete your personal information.
- Your right to restriction of processing– You have the right to ask us to limit how we can use your personal information
- Your right to object to processing– You have the right to object to the processing of your personal data.
- Your right to withdraw consent– When we use consent as our lawful basis you have the right to withdraw your consent at any time. If you make a request, we must respond to you without undue delay and in any event within one month.
Our lawful bases for collecting or using personal information:
- Consent – we have permission from you after we gave you all the relevant information. All your data protection rights may apply, except the right to object.
- Contract – we have to collect or use the information so we can enter or carry out a contract with you. All your data protection rights may apply except the right to object.
- Legal obligation – we have to collect or use your information so we can comply with the law. All your data protection rights may apply, except the right to erasure and the right to object.
- Provision of full and accurate information to the Charity Commission and Companies House concerning the Trustees of Newquay Lions Club.
4. Where we get personal information from:
Directly from you.
Cookies -our website:
Our website uses cookies to help you in your interactions with the site. A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. No personally identifiable data is collected.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
- Keeping your information safe
We take looking after your information very seriously. We use our best efforts and reasonable means to protect your personal information, and only keep it as long as is necessary.
When we are provided with personal information about you, steps are taken to ensure that it is treated securely.
All documented information we collect about you is stored securely in locked cabinets, the keys for which are also stored securely. Access is limited to only those that need the information. Electronic data is stored on secure servers and accessed via password-protected programmes that are used only by authorised individuals. We regularly our review data security measures.
6. How long we keep information
We will retain your personal information only for as long as necessary, and to the extent needed to comply with our legal obligations.
All personal data will be destroyed no longer than 6 months after an individual has ceased a membership role.
Newquay Lions Club reserves the right to hold data for an undefined period related to any grant applications for archive purposes, to help inform future grant making policy/processes, and to facilitate a high standard of due diligence which will enable the charity to continue to fulfil its charitable objects.
7. Who we share information with
Others we may share your personal information with:
- Organisations we need to share information with for any serious safeguarding reasons
- Emergency services in the event of a life threatening or serious emergency.
8. How to complain
If you have any concerns about our use of your personal data, you can make a complaint directly to Newquay Lions Club:
contact@newquaylions.co.uk
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint